Frequently Asked Questions

General Inquiries

1. What specific HR services do you provide?
At 8-char.com, we offer a comprehensive range of HR services, including talent acquisition, onboarding, policy development, employee engagement strategies, learning and development programs, performance management, and compliance support. Whether you need a one-off project or ongoing support, we’re here to tailor solutions to your business needs.

2. Can you help us set up an HR function from scratch?
Absolutely! Setting up an HR function from scratch is one of our specialties. We can help you build the foundations, such as policies, procedures, and systems, while ensuring everything aligns with your goals, values, and legal requirements.

3. Do you provide ongoing support or only project-based services?
We offer both! You can choose ongoing support through a retainer or hire us for specific projects like recruitment, compliance audits, or leadership training. Flexibility is at the core of what we do.

4. Do you specialise in any particular industries or company sizes?
While we work across various industries, we specialise in supporting SMEs and startups. Our expertise lies in helping smaller businesses navigate the challenges of growth and scale.

Recruitment and Talent Acquisition

5. Can you help us find the right talent for niche roles or senior positions?
Definitely! We excel at sourcing talent for specialised or senior roles. Our approach involves understanding your business culture and needs, combined with targeted search strategies, to ensure the right fit.

6. What’s your approach to building an effective talent acquisition strategy for a small business?
We take a tailored approach. First, we assess your current hiring process and identify gaps. Then, we create a strategy that highlights your employer brand, leverages cost-effective recruitment channels, and ensures a smooth candidate experience.

7. Do you assist with employer branding to attract top talent?
Yes, we can! A strong employer brand is critical, especially for small businesses. We help you showcase your company culture, values, and unique benefits to attract and retain top talent.

8. How quickly can you help us fill critical roles?
This depends on the role and market conditions, but we pride ourselves on efficiency without compromising on quality. We’ll work with you to set realistic timelines and keep you updated throughout the process.

9. How do you ensure we’re compliant with local employment laws and regulations?
We stay up-to-date with the latest regulations across EMEA. Whether it’s drafting compliant contracts, handling employee grievances, or ensuring proper documentation, we’ll ensure your business is protected and aligned with legal standards.

10. Can you assist with drafting employment contracts, handbooks, and policies?
Of course! We provide clear, compliant, and customized documentation that reflects your business’s needs and values while meeting legal requirements.

11. What experience do you have managing compliance across EMEA?
With nearly 20 years of HR experience, I’ve worked extensively across EMEA. I understand the complexities of varying regulations and cultural nuances, which helps ensure smooth and compliant HR operations.

Compliance and Legal

Employee Engagement

12. How do you improve employee retention in small companies with limited budgets?
Retention doesn’t always require big budgets. We focus on building a strong culture, meaningful recognition, and career development opportunities. Engaged employees are more likely to stay, and we help you create that environment.

13. Do you offer training programs for staff or leadership development for managers?
Yes, we offer tailored training programs, including soft skills, leadership development, and performance coaching. Investing in your team’s growth benefits the entire organization.

14. Can you help us set up performance management systems or reviews?
Absolutely. We design and implement performance management systems that are simple, effective, and aligned with your goals. From setting KPIs to delivering feedback, we ensure the process is transparent and motivating.

Costs and ROI

15. What are your pricing structures—hourly, retainer, or project-based?
We offer flexible pricing to fit your needs. You can choose hourly rates, project-based packages, or a monthly retainer for ongoing support. Let’s discuss what works best for you.

16. What kind of ROI can we expect from investing in your HR services?
Our goal is to help you save time, reduce turnover, improve compliance, and boost employee productivity. The ROI often comes from happier, more engaged employees and reduced risk of costly mistakes.

17. Do you offer flexible packages tailored to small business needs?
Yes! We understand the constraints of smaller businesses and offer packages designed to maximize value without overstretching your budget.

18. What’s your process for assessing a company’s HR pain points?
We start with a discovery session to understand your business challenges and goals. From there, we conduct an HR health check to identify gaps and prioritize solutions that make the most immediate impact.

19. Can you share examples of how you’ve helped similar businesses overcome challenges?
Yes, I’d be happy to share case studies or references from past clients. For example, I recently helped a growing startup streamline their recruitment process, cutting hiring time by 40% while improving candidate quality.

20. What makes 8-char.com different from other HR consultancies?
We combine nearly two decades of HR expertise with a deep understanding of small business challenges. Our approach is personal, flexible, and results-driven, ensuring that every solution is tailored to your unique needs. At 8-char.com, you’re not just a client—you’re a partner.

Experience and Approach

Still have questions?

Contact us today!